Modo Labs wins second straight AWS Champion recognition for higher education AI

Modo Labs was named a 2026 AWS Champion for its higher education AI work, including a deployment at University of Arkansas–Pulaski Technical College that drove 94.5% student adoption and a 253% jump in app interactions. The recognition underscores how embedded AI is helping colleges improve student support and reduce staff workload.

Why it matters: - Modo Labs is being recognized for showing that AI can be embedded into everyday campus tools, not left as a separate chatbot. - The University of Arkansas–Pulaski Technical College deployment points to measurable gains in student engagement and support efficiency. - Higher education institutions are looking for AI systems that are practical, secure, and tied to core campus workflows.

What happened: - Modo Labs said it was named a 2026 AWS Champion by Amazon Web Services. - The honor marks the second straight year Modo Labs has received the recognition. - AWS Champions is a program for organizations that show innovation and impact with AWS. - Modo Labs was recognized for its work with University of Arkansas–Pulaski Technical College, also known as UA-PTC. - The 2026 AWS Champions will be formally recognized Sept. 15 at AWS IMAGINE in Chicago.

The details: - UA-PTC deployed Modo’s AI technology inside its existing Modo Campus app. - The system gives students 24/7 personalized support. - The deployment is designed to reduce repetitive requests for staff. - UA-PTC reported 94.5% student adoption of the AI experience. - The AI feature became the most-used feature in the UA-PTC mobile app. - App interactions rose 253%, with traffic more than doubling compared with the next most active module. - Prospective student engagement increased 140%, supporting recruitment efforts. - Students use Modo My Agent as a personal campus search engine and financial concierge. - The AI helps students find information on academic deadlines, student funding, campus events, student organizations and technical support. - Modo Campus connects with core campus systems, allowing students to move from finding information to resolving common questions and requests in one experience. - For staff, the technology reduces repetitive, low-impact requests so teams can focus on higher-value student support. - Modo’s AI capabilities use AWS infrastructure, including Amazon Bedrock. - Modo My Agent combines AI with the mobile app, desktop portal, campus systems, services and student context. - The product is aimed at helping institutions move beyond standalone chatbots toward AI that can help students find answers and take action. - More information about Modo Labs

Between the lines: - The recognition suggests AWS sees higher education as a strong use case for applied AI, especially when the technology is tied to measurable outcomes. - UA-PTC’s results suggest students will use AI when it is built into the tools they already rely on. - Modo Labs is positioning its platform as an alternative to institutions building and maintaining their own assistants. - The pitch is less about novelty and more about reducing friction for students while saving staff time.

What's next: - Modo Labs is likely to keep expanding its higher education AI offerings through AWS-backed infrastructure. - The company is signaling that more schools may adopt embedded AI experiences inside existing campus apps and portals. - AWS will formally spotlight the 2026 Champions at its Chicago event.